Information We Collect
When you create an account with us using Clerk, we collect information such as your name, email address, and authentication metadata. We also track interactions with our content (e.g., article views, referrals) to reward engagement and improve our services.
Additionally, if you contact us using the form on our Contact page, we collect your name, subject, and message so we can respond accordingly.
How We Use Your Information
- To authenticate users and manage accounts (via Clerk)
- To improve user experience and engagement (via Firestore-based analytics and gamification)
- To send responses to contact form submissions (via Nodemailer to Gmail)
- To prevent abuse and monitor platform integrity
Use of Cookies, Cache and Local Storage
We use browser localStorage to store non-sensitive session data, such as user interaction progress and referral tracking. This helps reduce server load and optimize performance. You may clear your browser storage at any time. Cookies may also be used by third-party services we integrate with (like Clerk). We use server-based caching system (CDN) to temporarily save some page's HTML content for fast page loads and increased performance.
Third-Party Services
We use several trusted third-party services to operate Kwiva:
- Clerk: Authentication and user session management
- Firebase Firestore: Database for storing user data, stories, and referral analytics
- Vercel: Hosting and edge performance
- Nodemailer: For sending contact form submissions to our Gmail inbox
These services may store or process your data outside your country, including in the United States.
GDPR Compliance
If you are located in the European Union (EU) or European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:
- The right to access the personal data we hold about you
- The right to correct or delete your personal data
- The right to withdraw consent at any time
- The right to object to our use and processing of your data
- The right to data portability
You can exercise any of these rights by contacting us at Contact us or simply send a mail to kwivaonline@gmail.com.
We process your data under the legal bases of your consent, contract fulfillment (e.g., account creation), and our legitimate interest in providing and improving our services.
Data Security
We take reasonable precautions to protect your information. Our database and infrastructure are secured using modern encryption, and we never share your personal information without your consent unless required by law.
Children's Privacy
Kwiva is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us so we can delete it.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted here, and your continued use of Kwiva constitutes agreement with the updated terms.
Contact Us
For questions about this policy or to exercise your data rights, reach us at Contact us or simply send a direct mail to kwivaonline@gmail.com.